Setting Up GoToConnect Desktop

Setting Up GoToConnect Desktop

In addition to the Mobile App, you can also stay connected with the GoToConnect Desktop App!


In order to use GoToConnect's soft phone options, you will need to have an existing line configured for you. If you need a direct line and extension, please reach out to IT by submitting a Helpdesk ticket.

GoToConnect comes preinstalled in all company computers. Should you not have it, please click the following link, which should automatically download the installer to your machine: download. Follow the on-screen instructions to complete installation.

 

Once installed, you can sign in by clicking the Sign in with Microsoft button and using your Office 365 credentials. (Pro tip: your work email and password)

The GoToConnect Desktop App has all the same capabilities as a regular desk phone – access to Crossmedia's internal company directory, make/receive calls, and access to voicemail. If you have a GoToMeeting account, GoToConnect also provides a shortcut to it.

    
Please keep in mind that in order for the Jive Desktop App to make and receive calls, you must be connected to the Internet.


    • Related Articles

    • Setting Up GoToConnect Mobile App

      With the GoToConnect mobile app, you can stay connected without having to be tied down to a traditional desk phone. Instead of having calls forwarded to your personal cell phone, keep track of all business-related calls from your mobile device! ...

    • GoTo Meeting: Setting Up + Features

      GoTo Meeting is an online meeting, desktop sharing, and video conferencing software that allows you to organize and meet with other users in real time. Setting Up To kick off the process, you should've received a welcome email prompting you to log ...

    • Connect to the Shared Drive

      You must be on our internal network or connected to the VPN to access a shared drive 1. Double click the appropriate icon on your desktop. 2. If prompted, please enter your credentials. The username is your firstName.lastName. The password is your ...

    • Envoy Mobile App: Setup and Registration

      Set up Step 1: Download the Envoy mobile app You can use the Envoy mobile app on any iPhone running iOS 8 or higher or Android 7.0 or higher. Download the app on the Apple app Store or get it from Google Play. Step 2: Create an account Open Envoy ...

    • Bizhub App

      Printer Remote Operating Instructions: Connecting: Download and install the Bizhub RA App: Google Play: https://play.google.com/store/apps/details?id=jp.konicaminolta.bt.kmpanel&hl=en_US Apple ...